Our Suite of Services

    

Chief Compliance Officer
  • Draft Policies & Procedures
  • Resolve complaints & counterclaims
  • Implement internal compliance programs & controls
  • Conduct 3rd party vendor reviews

 

Quality Assurance Program
  • Monitor calls for program compliance
  • Review correspondence to ensure proper messaging
  • Measure compliance with customer work standards

 

Risk Manager
  • Identify & mitigate risk through:
    • Policies & Procedures
    • Appropriate insurance   
    • CFPB readiness reviews

 

State Compliance Matters
  • Identify & obtain necessary:
    • Licenses
    • Bonds
    • Certificates of Authority

 

Human Resource Compliance
  • Conduct background checks
  • Conduct FDCPA training
  • Administer testing & corrective training

 

Information Security
  • Vulnerability assessment
  • Penetration testing